LEGAL REFERENCE

Hamara Privacy Policy—samajhne ke liye likha gaya

Jab aap play pkr par apna account kholte ho, aapka information hamari priority hai. Ye page bilkul clear karta hai ke ham aapka data kaisa use karte hain...

Data collection transparentAccount security verifiedPayment info protected
Lobby Dekhein Read FAQ
play pkr Hamara Privacy Policy—samajhne ke liye likha gaya

Hamara data handling approach

Play pkr jahan local qanoon ijazat deta hai wahan operate karta hai. Jab aap account banate ho to hamein aapka naam, email aur phone number chahiye—ye sab login ke liye zaroori hai. Aapka JazzCash, Easypaisa, SadaPay ya Raast account details hamari encrypted servers par rehti hain. Ham in details ko third-party payment processors ko share karte hain taake aapke withdrawals aur deposits

process ho sakein. Ham cookies use karte hain taake aapka session secure rahe aur aapka preference save ho. Aapka gameplay data—kaunse games khelte ho, kitna time spend karte ho—ye sab internal analytics ke liye store hota hai. Ham kabhi bhi aapka data bina permission ke bechte nahi.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

QUESTIONS KA JAWAB

Privacy ke baare mein contact karain

Team online

Email Support

Aapka privacy-related sawaal bhejne ke liye hamara support team 24/7 ready hai. [email protected] par likho aur hum 48 ghanton mein jawaab denge.

Account Settings

Apne account ke privacy settings mein jaao aur apne data preferences set karo. Aap apne personal info kab tak store rahe ya delete karana chahte ho ye choose kar sakte ho.

In-Game Help

Play pkr ke lobby mein help section mein 'Data Rights' option hai. Wahan se aap apna data download ya delete karne ka request bej sakte ho.

SECURITY STANDARDS

Hamara privacy commit

Encryption Protocol

Sabhi payment aur login data SSL 256-bit encryption se protect hote hain. Aapka JazzCash, Easypaisa, SadaPay ya Raast details hamari...

Third-Party Audit

Hamari privacy practices quarterly independent audits ke through check hoti hain. Ye confirm karta hai ke ham local Pakistan regulations...

Data Retention Policy

Account close hone ke baad aapka data 90 din tak rehta hai, phir hamari backup servers se delete ho jata...

User Control

Aap apne account settings mein jaao aur request karo ke aapka data download ho ya delete ho. Hamara team 14...

Cookie Management

Play pkr essential cookies use karta hai—ye session, fraud prevention aur payment verification ke liye zaroori hain. Analytics cookies aap...

Incident Response

Agar security issue ho to hamara team 2 ghanton mein notification deta hai affected users ko. Hamara privacy officer directly...

Hamara privacy approach kya alg banata hai

Pakistan-First Jurisdiction
Ham sirf Pakistan ke supported ilaqon mein operate karte hain, toh hamara policy Pakistani qanoon par based hai—international rules ki confusion nahi.
Local Payment Integration
JazzCash, Easypaisa, SadaPay aur Raast ke saath direct integration iska matlab hai data hamara aur aapka payment provider dono keep karte hain—na koi third-party middleman.
Simple Language
Hamara privacy policy Roman Urdu mein likha hai, English legal jargon mein nahi. Aap samajh sakte ho ke aapka data kaisa use hota hai bina lawyer ke.
Quick Data Request
Aap apna account settings se hi data download ya deletion request kar sakte ho—email bhejne ya form fill karne ki zarorat nahi.
No Selling to Third Parties
Ham aapka data marketing firms, betting syndicates ya kisi aur ko nahi bechte. Sirf authorized payment processors ko access hai aur woh bhi encrypted form mein.
Transparent Cookie Use
Jab aap login karte ho to banner aata hai jo clearly bataata hai kaunse cookies on hain aur aap unhe manage kar sakte ho.
Support in Urdu
Privacy questions ke liye hamara support team Roman Urdu mein jawab deta hai—koi English barrier nahi, koi delay nahi.
ACCOUNT SAFEGUARDS

Play pkr par aapka info kaisa protected rehta hai

Login Security Aapka password hashing aur 2-factor authentication ke through protected rehta...
Session Management Inactive 30 minutes ke baad aapka session automatically close ho...
Device Recognition Play pkr naya device detect karta hai aur aapko email...
Transaction Log Aapka account history mein saari deposits, withdrawals aur gameplay ka...
Data Encryption Hamari servers pe hamisha HTTPS connection active rehta hai. Aapka...
Privacy Officer Play pkr ke paas dedicated privacy officer hai jo regularly...

Privacy ke baare mein hamesha pooche jane wale sawal

Agar aap active rahe to hamari server par unlimited time rehta hai. Account close hone ke baad 90 din tak backup mein rehta hai, phir delete ho jata hai. Legal records aur fraud prevention ke liye hamein kuch transaction data 7 saal rakhne pad sakte hain.

Haan, payment processing ke liye hamein aapke account details payment gateway ko bejne parten hain. Ye authorized processors hain aur encrypted connection ke through data transfer hota hai. Ham marketing ya selling ke liye kabhi bhi aapka payment info share nahi karte.

Bilkul. Apne account settings mein 'Data & Privacy' section mein jaao, wahan download ya deletion request kar sakte ho. Hamara team 14 din mein process complete karke confirmation email bhenga.

Essential cookies—login, fraud prevention, payment verification—zaroori hain aur off nahi kar sakte. Analytics aur tracking cookies aap settings mein off kar sakte ho. Jab aap login karte ho to cookie banner aata hai jahan details dekh sakte ho.

Account security issue detect hone par hamara team 2 ghanton mein notification bhejta hai. Aapka account lock ho jata hai jab tak aap verified ID se verify na karo. Agar unauthorized withdrawal ho to hamari fraud team investigation karta hai aur refund process start karta hai.

Gameplay data store karna zaroori hai withdrawal requests verify karne ke liye, fraud prevent karne ke liye, aur aapka account history maintain karne ke liye. Ham ye data internal analytics mein use karte hain—kabhi bhi external parties ko nahi bechte aur marketing mein use nahi karte.

Haan. Material changes ke baad hamari team email notification bhejta hai aapke registered email address par. Important updates ke liye aap app mein notification bhi dekh sakte ho aur apne account settings mein update history dekh sakte ho.